Refund policy

We want you to love your Linkette jewelry. If you are not completely happy with your purchase, we will gladly assist you with an eligible return for a replacement or store credit.


Return Window

Returns must be requested within 15 calendar days of receiving your order. To begin a return, email hello@linketteco.com with your order number and the item you would like to return.

Please contact us before sending your item back so we can provide the appropriate return instructions.


Return Eligibility

To qualify for a return, the item must be:

• Unworn and unused

• In its original condition

• Returned in its original packaging

• Sent back within the 15-day return period

Items that show signs of wear, damage, alteration, or improper care may not be eligible for a replacement or store credit.


Store Credit & Replacements

Linkette does not issue refunds to the original payment method. Approved returns may be exchanged for a replacement or issued as store credit.

Linkette store credit never expires and may be redeemed at any time toward a future purchase.

Replacement items are subject to availability. If the original item is unavailable, store credit will be provided instead.


Return Shipping

Customers are responsible for all return shipping costs. Original and return shipping costs are not refundable or included in the store-credit amount.


Permanent Jewelry

If you are purchasing permanent jewelry from us at a local market, because permanent jewelry is custom-cut and fitted specifically for each customer, all permanent jewelry sales are final once the chain has been cut. To find our pop-up market schedule, check out our instagram page @linkettejewelry


Questions?

We are always happy to help. Please email hello@linketteco.com with your order number and any questions regarding your return.